Welcome! How can we help you?

We want you to be successful using Litmos Author and we know that quality support is important in making that happen. That is why we include unlimited support. We have provided numerous ways to find answers to your questions. Try the type of support that will best fit your needs:

  • Tutorials: If you are a new user ready to get started or an experienced user ready try more advanced tasks, our recorded tutorials may be just what you need. We are adding new tutorials every month.
  • Community: If you don't see the answer to you question already posted, add your question to the community and get responses from other Litmos Author users as well as CallidusCloud's team of developers and instructional designers.
  • Training Manuals: If you prefer well written, step-by-step instructions on how to use Litmos Author, search and contribute to wiki.litmosauthor.com.
  • Ask Us Tab: Would you like to ask a live support person. Go ahead and try our support chat by clicking Ask Us on the left-side of this page. 
  • Free Live Training: We provide  a free hour of basic training for those who want to learn how to take advantage of Litmos Author. We also provide advanced training for those that want to become power users. Contact us to learn more or to schedule a training session.
  • Professional Services: Would you like us to do some customization for you or create a new course style? Our professional services team can handle that. If you are interested, submit a support request with a detailed description of what you would like and we will get an estimate back to you right away.
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